Above sent me contradictory letters C and said I’m six yrs . old

I received two letters on the day that from my car insurer A lot more than, both bearing the identical date of eight days previously. One said my policy was cancelled; one other declared it will automatically renew. Both gave my birthday as 11 November 2010, indicating which was simply six yrs . old.

Because the 709 premium were being stripped away from my account a couple of days following date around the letters, I assumed the first one cancelling the life insurance policy was a formality allowing me know that it had become superseded because of the brand new one.

I made a decision to call to remedy my dob and discovered that my policy had been renewed after which it cancelled, meaning my car has been uninsured for two-and-a-half days.

I was told that we have to complain on the phone instead of letter, and that it was impossible to renew the plan immediately. Apparently the top’s was cancelled since i had requested to be removed since the named driver and may even not therefore function as policyholder C but no-one warned me with this. That would sign two contradictory letters on the same day addressed to some six-year-old child? CB, London

More Than explains that “human error” ended up blame along with the cancellation notice must not were sent, nor do you need learned that policyholders needs to be named drivers. As for your extreme youth, this was a “input error”.

More Than has since issued the correct documents as well as 100 in goodwill and insists that, despite what you may were advised during the letter also in subsequent messages or calls, you’re never left without cover.